Welcome.
St. Aubin is the nation's premier discount G-scale model train supplier. We offer world-class service at rock-bottom prices. Our staff are the most professional, knowledgeable, and courteous in the industry.
Aside from having the lowest prices every day, St. Aubin differs from the competition in many ways:
1. We are professionals. We do this for a living. We do not sell out of our houses or garages like some "dealers." We stock over $1,000,000.00 of inventory to ensure that when others run out St. Aubin has what you need.
2. Our staff know what they're talking about. Have you ever called to order something and the person on the phone has no idea about what they're selling? Has the person selling demanded that you provide the part number for what you want? You don't need to know the part number to order from St. Aubin. Our staff knows our products inside and out. The staff at St. Aubin will spend time and talk with you on the phone to help determine your needs and offer insightful recommendations to make sure you get the right product every time. Unlike others, we are happy when a customer calls.
3. St. Aubin prides itself on getting things done right the first time. Most orders ship same day. No other company in the model train industry offers such high levels of customer service for the absolute lowest prices. If you ever have a concern your issue will be dealt with immediately by an actual person. There's no automated systems or pressing "0" for an operator here.
4. St. Aubin doesn't charge a re-stocking fee on returns. Did you know most other model train retailers charge a 20 % re-stocking fee on returns? We are so confident that you will be satisfied with your shopping experience that we have waived all re-stocking fees.
Thank you for shopping St. Aubin. We look forward to serving you.
